Returns & Refunds
Your satisfaction is our priority.
Perishable Products
Due to the perishable nature of our handcrafted brownies and chocolate products, we are unable to accept returns. Each item is freshly made to order, ensuring you receive the highest quality.
Quality Guarantee
If your order arrives damaged, incorrect, or not up to our standards, please contact us within 24 hours of delivery with photos. We will either replace your order or issue a full refund — no questions asked.
How to Request a Refund
Email us at [email protected] or use our contact form with your order number and photos. Refunds are processed within 3–5 business days.